Privacy Policy

At Lathisang Silk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following information when you use our website:

  • Name, phone number, and email address
  • Shipping and billing address
  • Payment details (processed securely via payment gateways)
  • Browsing behavior and website usage data

2. How We Use Your Information

Your information is used for:

  • Processing and delivering your orders
  • Communicating order updates and support
  • Improving our website and customer experience
  • Sending promotional offers (only if you opt-in)

3. Payment Security

We do not store your payment details. All transactions are processed through secure and trusted payment gateways to ensure safety.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

  • Courier partners for delivery
  • Payment gateways for transaction processing
  • Legal authorities if required by law

5. Cookies & Tracking

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember your preferences

You can disable cookies through your browser settings.

6. Data Protection

We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications

8. Contact Us

For any privacy-related concerns, contact us:

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.

By using our website, you agree to this Privacy Policy.